Shane Duffy

Bug Tracking Software Review #2 Mantis

Posted on: August 1, 2007

With the current company and projects Im working on we have been using Mantis bug tracker since i set it up about 2 years ago. At the time of its introduction it was a big change for the team who weren’t used to using proper [Basic required] developer tools to get the job done.

Here are some of the great things we have found in using Mantis:

  • Completely web based
  • Runs on LAMP(cheap servers/hosting, and we have in-house experience in managing these)
  • Configuration notifications via email on changes to tasks. We currently use this to notify the assigned user and the reporter of a task when changes are made to their task.
  • Almost simple enough to use without any training for our users.
  • Granular permsions for users and groups, [Can also be a pain with lots of projects and cross user dependencies if not set up right]

Some negatives

  • No summary emails listing the issues still open that need to be followed up.
  • Searching is not very good, and can lead to duplicate bugs been created.
  • Permission model can get very combersum with a lot of nested projects

Overall a very good free product.

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2 Responses to "Bug Tracking Software Review #2 Mantis"

i’ve been using mantis for a little while now and i love it…we’ve got a lot of users and we need to manage permissions really tight, so that’s a nice feature for us

I suggest that you make a review of BugWiki sometime in the future. I think BugWiki has a different and interesting approach that will appeal to certain people (like myself). https://www.bugwiki.com

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